Business Coordinator

JLT Dubai, JLT Dubai, United Arab Emirates
Full Time
Mid Level
Position Summary
Business Coordinator plans, organizes and coordinates various projects, monitors their progress, and reports outcomes. He/she communicates and collaborates with different teams, provide administrative, sales and operational support, resolves issues, and analyses the market trend.
Job Functions, Responsibilities & Authorities
Coordination - organizing the various parts of an activity to enable collaboration and efficient communication.
•Advisory - giving information or advice or a recommendation about what should be done.
•Assistance - scheduling appointments and meetings, coordinating resources, and assembling appropriate reference and back-up material for all meetings.
  • Generate sales leads
  • Manage large amounts of incoming phone calls
  • Identify and assess clients’ needs to achieve satisfaction
  • Build sustainable relationships and trust with client accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/client service team sales targets and call handling quotas
  • Handle client complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of client interactions, process client accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage clients
  • Providing introductory information to prospective and new clients
  • Determining the quickest, most effective ways to answer a client’s or client’s questions
  • Escalating queries and concerns, when necessary
  • Working with a team and other departments to find appropriate solutions to the problems
Required Qualifications:
  • Bachelor’s degree holder or any equivalent degree and certification;
  • 5+ years of experience in complex coordination of activities, management, or
    comparable experience;
  • Ability to work independently as well as collaboratively with colleagues. This includes
    overcoming geographic and other potential barriers to communicating with and making contributions to the team’s work;
  • Exceptional organizational skills, including the ability to manage multiple tasks and
    projects simultaneously while meeting deadlines;
  • Capacity to think strategically, critically, and respond analytically;
  • Proven customer support experience or experience as a Client Representative
  • Track record of over-achieving quota
  • Strong phone, contact handling skills and active listening
  • Client orientation and ability to adapt/respond to different types of characters
  • Excellent written and verbal communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

 

Physical and Mental Requirements:

  • Lifting and Carrying: Ability to lift and carry up to 50 pounds.
  • Mobility: Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells.
  • Communication: Sufficient clarity of speech and hearing, or other communication capabilities, to communicate effectively.
  • Focus and Multitasking: Ability to maintain focus and multitask effectively.
  • Safety Equipment: Must be able to wear safety equipment as required by the safety department for personal protection, if/where needed in manufacturing environments.
  • Personal Mobility and Reflexes: Sufficient personal mobility and physical reflexes, with or without reasonable accommodations, to perform office duties and travel to off-site locations when necessary.

About PIPECARE Group:

PIPECARE Group offers comprehensive In-Line Inspection Services to identify and size pipeline threats, Utilizing advanced technologies such as Magnetic Flux Leakage, Transverse Field Inspection, Ultrasound, and specialized tools, PIPECARE ensures precise detection and assessment of various pipeline anomalies.

What we do:

In-Line Inspection Services

PIPECARE provides In-Line Inspection Services to locate, identify, and size threats, supporting integrity management requirements.

Check out our AI Technology and other cutting-edge technologies by clicking the following YouTube Links:

PIPECARE Group - YouTube

SMART AI CALIPER - Inspection experience like never before

Inspection Technologies

Magnetic Flux Leakage (MFL): Detects and sizes general corrosion and metal loss anomalies, especially circumferentially oriented.

Transverse Field Inspection (TFI): Detects and sizes general corrosion and metal loss anomalies, primarily axially oriented.

Ultrasound (UT): Detects and sizes general and other metal loss anomalies with high depth sizing accuracy.

Ultrasonic Crack Detection: Detects and sizes cracks and colonies of cracks.

Caliper (Geometry): Detects and sizes deviations in the ideal circular shape of a pipeline (dents, ovalities, wrinkles, etc.).

Specialized Tools and Technologies

Combo Tools: Use multiple measurement systems in various combinations.

Specialized Tubing Technologies: Designed for Furnace and Downhole Operations.

Equal Opportunity Employer: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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